The very basics

John Wooden passed away this past weekend at the age of 99.  Stories about his ability, charisma, grace, and humility are all over the media.

His insistence on the basics will always stand out to me.  Coach Wooden actually had his players practice putting on their socks and lacing up their shoes for comfort and best opportunity for excellent play.  What can we learn?

Coach Wooden didn't change during the streak.  I am sure that players thought it was crazy to actually practice putting on their shoes and socks.  However, that did not stop The Coach.  He had a system, he taught them why the system will give them the best chance to win.  I will leave you with a few questions.

1.  Do you have a system for your employees?
2.  If yes, do you actively monitor that process?
3.  If no, are you saying you don't care how your employees deal with your customers?

Something for you  to think about this week.