If you knew that a national spokesperson was coming into your store are there some things that you would do differently? You would probably:
1. Make sure that they felt welcome.
2. Make sure that the store was clean.
3. Answer their questions completely and suggest sell.
Every client that you have may not be a national spokesperson. But, they have a circle of influence and their positive recommendation would help your business grow.
So this week, treat all customers as a national spokesperson and see how your word of mouth advertising grows. Have a great week.
Sunday, June 13, 2010
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