Sunday, June 13, 2010

One customer could equal thousands

If you knew that a national spokesperson was coming into your store are there some things that you would do differently?  You would probably:

1.  Make sure that they felt welcome.
2.  Make sure that the store was clean.
3.  Answer their questions completely and suggest sell.

Every client that you have may not be a national spokesperson.  But, they have a circle of influence and their positive recommendation would help your business grow.

So this week, treat all customers as a national spokesperson and see how your word of mouth advertising grows.   Have a great week.

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