Saturday, April 17, 2010

Feed back!

Feedback is vital in dealing with customers. Here is a quick tip.

Create a relationship with a customer you can trust and who will be very direct and honest with you. When you have a new project, call them and get their input. Some things to consider.

1. You have to select the right customer - he/she has to be direct and open and understand that you have the final say.

2. Be open to what they are saying. You don't want someone to tell you what you want to hear.

3. Be sure and thank them for their time.

Think about it, great feedback could save you a lot of time and energy.

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